Questions

Frequently asked questions

Everything people ask us about the patch, in one place. Still stuck? Send us a note.


The product

What exactly is the patch?

A 0.013mm spot patch made in South Korea by Dr.Melaxin. It’s a micro-thin film, not a hydrocolloid dot, and it comes in two versions: Blemish Spot (S-ZINC) with sulfur, zinc PCA, salicylic acid and AHA + PHA for emerging spots, and Dark Spot (MELA-C·E) with vitamin C, E and ferulic acid for the marks a spot leaves behind. Each box holds 72 pre-cut 12mm patches.

Blemish Spot or Dark Spot?

Go by the stage the spot is at. If you can feel or see a spot coming up, choose Blemish Spot. If it has settled and left a red or dark mark behind, choose Dark Spot. Plenty of people keep a box of each and switch as the spot changes.

Is it a hydrocolloid patch?

No. Hydrocolloid dots are thick sponges that absorb fluid from an open whitehead and turn white. This patch carries actives onto an early-stage spot and hides under makeup. If you have a fully formed whitehead, a hydrocolloid patch may suit it better.

What’s in it?

The actives are sulfur, zinc PCA, salicylic acid, lactobionic acid (a PHA) and citric acid (an AHA), plus niacinamide, panthenol and soothing extracts including centella, tea tree, houttuynia, witch hazel, willow bark and propolis. The film itself is an acrylates copolymer. The full ingredient list is on the product page.

Does it turn white or absorb the spot?

No. There’s nothing to absorb into. It stays clear and matte, which is why makeup goes over it. Think of it as a very thin, active layer over the spot rather than a sponge.

How many patches are in a pack?

72, each 12mm across. That’s a lot of spots. The 2-pack and 3-pack are cheaper per patch if you break out regularly.


Wearing it

How do I apply it?

Start with clean, dry skin before any skincare or makeup. Peel the green protective film backward, press the patch firmly onto the spot, then lift away the film printed with the logo. Because it’s so thin, it needs a completely clean surface to grip, so apply it before oils, serums or moisturizer.

Can I really wear makeup over it?

Yes. Pat foundation or concealer over the patch rather than dragging a brush across it, keep the layers light, and set with a little powder. Up close it’s a small matte dot; at conversation distance most people can’t find it.

How long do I wear one?

Through the day or overnight. Take it off when you cleanse and put a fresh one on if the spot still needs it.

Can I use my other skincare with it?

Yes. Patch first on clean, dry skin, then apply your skincare around it. Avoid layering strong acids or retinoids directly on the patched spot, since the patch already carries salicylic acid and AHA + PHA.

What kind of spots is it for?

Early-stage, emerging blemishes: the bump you can feel coming, the red spot that hasn’t come to a head. It isn’t designed for deep cystic acne or open, weeping spots.


Safety

Is it OK for sensitive skin?

It’s fragrance-free and made for daily wear, but it does contain sulfur and salicylic acid. Patch test on your inner arm first if you’re reactive, don’t apply to broken skin, and stop if you notice irritation.

Does it treat or cure acne?

No. It’s a cosmetic for external use and isn’t a medicine. If your breakouts are painful, persistent or spreading, see a dermatologist. We’ll stick to telling you exactly what’s on the patch.

How should I store it?

Keep the box closed, away from heat and direct sunlight, and out of reach of children.


Orders

How fast does it ship?

Orders ship within 1–2 business days with tracking, and usually arrive in 4–8 business days. Shipping is free on orders over $35.

What if it’s not for me?

You have 60 days from delivery. Opened or not, reach out through the contact page and we’ll refund you, no questions asked.

Where do you ship?

Australia, Canada, New Zealand, the Philippines, Portugal, the United Kingdom and the United States.

Ready?

Try it

One box, 72 patches, and 60 days to decide.

Shop the patch →